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Terms of Use

Effective date: 1 January 2026 ยท Last updated: May 2026

These Terms of Use ("Terms") govern your use of the SunDone website at sundone.com.au and the solar quote matching services we provide (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

Please read these Terms carefully. If you do not agree with any part, do not use our Service.

1. About SunDone

SunDone is a referral matching service that connects Australian homeowners with CEC-accredited solar installers. We do not install solar systems, sell solar equipment, or provide financial or technical advice. We are a lead generation and referral business operating in Australia.

2. Eligibility

To use our Service, you must:

By submitting a quote request, you represent and warrant that you meet these requirements.

3. The Matching Service

When you submit a quote request through our platform:

4. Free Service and Referral Fees

Using SunDone's quote matching service is completely free for homeowners. We do not charge you any fee for the matching service, and the cost of your matched installer's quote is also free.

SunDone may earn a referral fee from the matched installer if you proceed with a solar installation through them. This fee is paid by the installer and does not affect the price you are quoted. We are transparent about this arrangement.

5. Installer Independence

All installers in the SunDone network are independent businesses. They are not employees, contractors, or agents of SunDone. SunDone:

Any contract for solar installation is directly between you and the installer. We encourage you to obtain multiple quotes, check the installer's credentials independently, and review all contracts carefully before signing.

6. Accuracy of Information

You agree to provide accurate, complete, and up-to-date information when using our Service. Providing false or misleading information (including misrepresenting property ownership) may result in your being declined from the Service.

While we endeavour to keep information on our website accurate and current, we do not warrant that all content (including rebate figures, savings estimates, and pricing information) is free from error or reflects the most current market conditions. See our Disclaimer for full details.

7. Intellectual Property

All content on the SunDone website โ€” including text, graphics, logos, design, and code โ€” is owned by or licensed to SunDone and protected by Australian copyright law. You may not reproduce, distribute, or create derivative works from our content without written permission.

You may share links to our website or quote individual short passages for non-commercial, informational purposes with appropriate attribution.

8. Prohibited Conduct

You must not use our Service to:

9. Limitation of Liability

To the maximum extent permitted by Australian law, SunDone and its directors, employees, and agents will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our Service or any solar installation arranged through our Service.

Our liability to you (if any) is limited to the amount you have paid us for the Service, which is $0 for consumers using our free matching service.

Nothing in these Terms excludes any consumer guarantee or right under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot be excluded.

10. Indemnification

You agree to indemnify and hold harmless SunDone and its affiliates from any claims, damages, losses, or expenses arising from your breach of these Terms or your misuse of the Service.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse, control, or take responsibility for the content of any third-party site. Accessing third-party links is at your own risk.

12. Changes to the Service or Terms

We reserve the right to modify or discontinue the Service at any time without notice. We may also update these Terms from time to time. Updated Terms will be posted on this page with a revised "Last updated" date. Continued use of the Service after updates constitutes your acceptance of the revised Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of Australia.

14. Contact

For questions about these Terms, please contact us at hello@sundone.com.au.