Disclaimer

This Disclaimer sets out important information about the nature and limitations of the content and services provided by SunDone ("we", "us", "our") at sundone.com.au. Please read it carefully before relying on any information on this website or using our service.

General Information Only

The information on this website is provided for general informational purposes only. It is not intended to constitute, and does not constitute, legal, financial, technical, or professional advice of any kind.

Before making any decision about solar installation, battery storage, finance, or rebate eligibility, you should obtain independent professional advice specific to your circumstances from a qualified professional.

Savings and Financial Estimates

Any savings figures, payback periods, return on investment estimates, or financial projections displayed on this website — including those produced by our Savings Calculator — are indicative estimates only. They are based on industry averages and assumptions and are not a guarantee of actual results.

Actual savings will vary depending on:

• Your specific electricity usage patterns and times of day
• Your roof orientation, pitch, shading, and suitability
• The specific system size, panels, and inverter installed
• Your current and future electricity tariff rates
• Feed-in tariff rates, which are subject to change
• Weather and seasonal variation in your location
• System maintenance and degradation over time
• Changes in your household energy consumption over time

We strongly recommend obtaining a personalised quote from a CEC-accredited installer who can assess your specific property and usage before making any financial decisions.

Rebate and Incentive Information

Information about government solar rebates and incentives on this website was accurate to the best of our knowledge at the time of writing. However:

• Rebate programs (federal and state) are subject to change, suspension, or termination at any time without notice
• Eligibility criteria for rebates vary and not all homeowners will qualify
• Rebate values reduce over time (the federal STC scheme reduces annually until 2030)
• State-based incentive programs may have limited funding, rounds, or waiting lists

Always confirm current rebate availability and your eligibility with the relevant state or federal government authority, or with your CEC-accredited installer, before proceeding.

Referral Service — Not an Installer

SunDone is a solar quote matching and referral service. We are not a solar installer, solar retailer, energy company, or financial services provider. We do not:

• Install, supply, or warrant any solar equipment
• Provide electricity or energy services
• Provide financial advice, credit, or loans
• Hold an Australian Financial Services Licence (AFSL)
• Hold an electrical contractor licence

All solar installations arranged through SunDone are performed by independent, third-party CEC-accredited installers. SunDone is not a party to any contract between you and an installer and accepts no responsibility for the quality, safety, pricing, or completion of any installation.

Installer Quality and Independence

We take reasonable steps to vet installers in our network, including verifying CEC accreditation, insurance, and customer review history. However:

• We do not guarantee the performance, reliability, or suitability of any matched installer
• CEC accreditation status can change and we may not always have real-time information
• Reviews and ratings are provided in good faith but are not independently verified
• We recommend independently verifying any installer's credentials before proceeding

If you have concerns about an installer's performance after being matched, please contact us at hello@sundone.com.au and we will investigate and, where appropriate, remove them from our network.

Website Accuracy

While we make every effort to ensure the accuracy of information on this website, we do not warrant that all content is error-free, complete, or current. Market conditions, product availability, regulations, and government programs change frequently. We accept no liability for any loss or damage arising from reliance on outdated or inaccurate information on this website.

Third-Party Links and Content

Our website may contain links to third-party websites, including government portals, installer websites, and energy authority resources. We do not endorse, control, or accept responsibility for any content on third-party websites. Accessing such links is at your own risk.

Consumer Law Rights

Nothing in this Disclaimer excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition, implied or imposed by the Australian Consumer Law that cannot be lawfully excluded or limited. If any guarantee applies under the Australian Consumer Law, our liability is limited to the extent permitted by that legislation.

Changes to This Disclaimer

We may update this Disclaimer from time to time. The most current version will always be available at sundone.com.au/disclaimer with the "Last updated" date shown above.

Contact

If you have questions about this Disclaimer or any content on our website, please contact us at hello@sundone.com.au.